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| Shipping & Returns |
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| Shipping Method: |
All orders will be
shipped via U.P.S Ground. International Orders will be shipped via the
United States Post Office. Most orders are shipped 2-3 business days
after payment has been confirmed. Shipping time in transit is 7-10 days to
most locations. If product is out of stock the order might be delayed until
item comes back instock or written notice from the customer. A 5% credit card processing
fee will apply to orders cancelled before being shipped.
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| Returned Shipments: |
All freight charges
of returned shipments will be the customers responsibility. No merchandise
returned after 72 hours will be accepted unless goods are defective or
shipped in error.No returns/exchanges will be accepted without prior authorization.
All returns are subject to an inspection upon return to
the warehouse. In case of defective merchandise we reserve the right to
credit or replace that item at our discretion. Returns are subject to a
restocking charge of 15%. All bicycle and tricycle sales are final.
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| Damaged Goods: |
Products damaged in
transit must be reported to the carrier. Save all packing lists, shipping
cartons, and package material until you have contacted the carrier. We will
do everything possible to speed the process to get you a replacement or
appropriate credit.
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| Shortages: |
All credits and
claims for shortages must be reported to the office within 24 hours. Before
calling, make sure you open and thoroughly inspect ALL cartons and packing
materials and tell us how many cartons you received. Also, please make sure
you count the amount of packages you receive before you sign for them.
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